System Safety

SEPTA’s goal for our customers and employees is to provide the most pleasant and safe travel experience every time you ride on our system. SEPTA’s System Safety division is a cohesive team of safety officers that is divided into four (4) divisions: Operational, Accident Investigation and Prevention (API), Environmental/Occupational and Construction Safety.

Having a comprehensive safety plan is a priority for this division. We perform audits, inspections, and report all incidents for your well-being. SEPTA’s hours of operation are 24 hours a day / 7 days a week. During hours of operation, our team is making sure everyone on our properties and transit system is safe and secure.

It’s important that our safety culture at SEPTA remains strong and we look out for the best interest of our employees as well as our customers. In Safety Communications, we provide safety education presentations and literature to neighboring schools from Operation Lifesaver, as well as partnerships with the Philadelphia Fire Department for Fire Prevention Week every October. Be on the lookout for our safety mascot, Paws, when he takes a ride on our Safety Education Bus. Lastly, it is our responsibility as well as yours to never be too busy for safety.

Mission Statement

System Safety is dedicated to adherence and application of an adaptive Safety Management System (SMS), engineering methods, best practices, industry standards, and superior service to ensure safety for all employees, customers, and the community. System Safety continues to grow by learning, working to improve safety culture initiatives, and building confidence for all stakeholders of our transit agency to optimize the authority’s Safety Awareness and Environmental Protection Policy.

Vision Statement

To ensure safe workplace practices for employees, safe transportation for customers, and adherence to best safety standards/practices for the betterment of the Authority.

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For security information or to report a crime, contact Transit Police or use the SEPTA Transit Watch app.




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