Safety

SEPTA moves the Southeastern Pennsylvania region forward by providing safe, reliable and accessible transit choices for everyone. In every decision we make, safety is paramount. We are an industry leader in health and safety initiatives for our employees, our riders and our community because we are disciplined in our thoughts and actions.

Learn more about SEPTA and our mission.

SEPTA Transit Police

For 24/7 emergencies, security information or to report a crime on our system

Transit Watch App

Download the Transit Watch App on iOS or Android to discreetly share safety and security issues

System Safety

Dedicated to the adherence and application of an adaptive Safety Management System

SCOPE Program

Address safety, security, and the challenges of the vulnerable population on our system

SEPTA Bus Operator Safety

From increased Transit Police presence to advanced tech, SEPTA is investing in the safety of our bus operators

Emergency Hotlines

Non-Emergency Inquiries

Customer Service may be reached by phone, chat, web form, social media, in person or by mail. See all contact information.

SEPTA Safety News

SEPTA Reports Largest One-Year Drop in Serious Crimes in Authority’s History

SEPTA Transit Police in back of a bus

SEPTA had a 33% decrease in serious crimes on the system through 2024 compared to 2023, according to new…

Read more of our latest Safety Press Releases


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Transit Watch App

Transit Watch App

The SEPTA Transit Watch app, available for Mac IOS and Android, lets you report incidents in seconds.

  • Report an incident by phone or text.
  • Submit a photo or video of an incident.
  • Be contacted by a dispatcher to obtain additional information.
  • Receive “Be on the Look Out” alerts and send back information if you see the person being sought.