Vehicle Accessibility – Southeastern Pennsylvania Transportation Authority

Bus, Trolley and Trackless Trolley

All SEPTA fixed-route buses are ADA-accessible. Every SEPTA bus has a wheelchair elevator or ramp. If you need help getting on the bus, the SEPTA buses can be lowered if you ask. Anyone can ask for a bus to be lowered. This is called kneeling.

Bus operators try to stop buses on curbs and deploy ramps to the sidewalk. Sometimes this cannot happen. SEPTA operators are trained to help people up the ramp if needed. They can also add weight to mobility device handles to add grip on the ramp. SEPTA cashiers and supervisors also receive relevant ADA training to assist riders.

Accessible Vehicle Technology

Buses and Trolleys

The bus route number and stop are listed on the front and side of every bus on a digital sign. Buses and trolleys have stop request systems that you can hear once someone asks for the bus to stop. Buses and trackless trolleys will also announce when a wheelchair elevator or ramp is ready.

Regional Rail

SEPTA Regional Rail vehicles have six screens inside that display station information. At accessible stations, bridge plates are available if you ask for them. If you need to use one, wait by the bridge plate, which is usually where the first car of the train stops.

CCT Connect Paratransit Service

There is an ADA paratransit service for people with disabilities who cannot use typical service. There is also a Shared-Ride paratransit program for adults 65 and older that uses the same vehicles. Learn more about CCT Connect paratransit services. As of July 1, 2024, CCT Connect officially rebranded to SEPTA Access. Vehicles will still be branded as CCT Connect until further notice.

Additional Features

Door Closing Indicators

SEPTA vehicles will tell you if doors are opening or closing.

Low Vision Markers

To help riders with low vision, SEPTA uses yellow markers.

Marked Priority Seating

Blue bus seats with yellow writing and a wheelchair image indicate priority seating for individuals with disabilities and seniors.

All SEPTA vehicles have seats for seniors and people with disabilities. These seats have a wheelchair symbol.

If the seats are full, the operator will ask if anyone can move out of a seat. If a seat does not open, the operator should let the control center know. The next vehicle can pick them up.

If there are no seats on the next vehicle, a supervisor will go to the stop.