Tell Us What You Think

At SEPTA, we strive to provide a safe and reliable service for all our customers. We regularly collect customer feedback to monitor our performance and plan improvements. You will be able to find any open surveys here.

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Safety on SEPTA Survey

SEPTA is committed to providing safe, reliable, and accessible transit choices for everyone and we’d like you to help us improve by taking the Safety on SEPTA Survey. Your response will help SEPTA make informed decisions related to security improvements on the system and help us deliver a safer experience for all riders and employees.

Take our most recent survey below.

SEPTA Pulse Survey

The goal of the SEPTA Pulse Survey is to help us better understand how travel patterns are changing and gather information about your experience as a customer. This survey is conducted quarterly (four times per year) so we can track improvement over time.

Take our most recent survey below.