Everyone deserves safe, secure public transit. Take this survey to help SEPTA understand riders' needs and experiences 👉

Home > News > SEPTA Working to Serve Additional Customers After I-95 Collapse

SEPTA Working to Serve Additional Customers After I-95 Collapse

SEPTA Working to Serve Additional Customers After I-95 Collapse

Please Check Website, App & Social Media for Latest Updates

Category: Press Releases
Published

The collapse of I-95 in Philadelphia this morning will have a tremendous impact on the region’s transportation network. SEPTA is working with City, state and federal officials to support travel through the City and region.

SEPTA operations personnel have put in place a service plan to support immediate transportation needs over the next 24-to-48 hours, and staff is evaluating options for a longer-term service plan that will be needed for the lengthy repairs ahead.

SEPTA is encouraging customers to monitor the SEPTA website – www.septa.org, SEPTA social media accounts, the official SEPTA App and local media for real time service information and updates before traveling.

Customers traveling on Monday, June 12, should be aware of the following:

Regional Rail

SEPTA will increase capacity on the Trenton, West Trenton and Fox Chase Regional Rail Lines by adding rail cars to scheduled peak service trains.

Parking continues to be free at Regional Rail Stations and we will be deploying Operations personnel and ambassadors to assist customers

Philadelphia Parking Authority parking lots near SEPTA stations will also be free.

Market-Frankford Line

  • Trains will operate every 6 minutes during peak hours
  • Parking (500 spaces) continues to be free at Frankford Transportation Center

Bus Routes

  • Some routes are being detoured due to the collapse. Please continue to check the SEPTA App or website for the latest information on individual bus routes.

Customer Service

SEPTA will be repositioning our police and maintenance personnel to support this effort, and we will have ambassadors out on the system to assist customers with travel. The SEPTA Customer Service Call Center will open early tomorrow morning at 6:00 AM. Representatives will be available by phone at (215) 580-7800.