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SEPTA Key Travel Wallet Availability Expands Starting Monday, March 13

Two-Week Rollout at Market-Frankford Line, Broad Street Line & Major Bus Loop Fare Kiosks

Published and updated Category: Press Releases

Starting Monday, March 13, SEPTA Key fare purchase choices are expanding with added availability of the Travel Wallet at Market-Frankford Line, Broad Street Line and major bus loop fare kiosks. The two-week rollout schedule is attached with this press release and posted online at www.septa.org/key.

The Travel Wallet feature allows customers to add value to a SEPTA Key Card for tap-and-go travel. Customers who currently use tokens, paper transfers or pay with cash can transition to the Key – and leave behind the days of worrying about having exact change or pre-purchasing tokens. The Travel Wallet will automatically deduct single-rides at the discounted token rate, and process transfers.

Here is how customers can obtain and use SEPTA Key Card with Travel Wallet. A user video is also posted online at www.septa.org/key:

  • Visit a fare kiosk on the Broad Street Line, Market-Frankford Line or major bus loop (Please remember to check the March 13-24 rollout schedule at www.septa.org/key, and look for informational posters at stations and bus major loops);
  • Follow the directions on the touch screen menu and select Travel Wallet;
  • Load funds (between $10-$250) using cash, debit or credit card. In addition, customers who have tokens can load them onto their Travel Wallet at fare kiosks;
  • Once you have a Key Card, you are ready to tap-and-go to pay fares at all Market-Frankford/Broad Street Line turnstiles and at validators on buses and trolleys;
  • Reload funds at kiosks, sales offices online at the Key ecommerce website, www.septakey.org, or by calling the Key Customer Service Center at (855) 567-3782;
  • Customers are also urged to visit www.septakey.org or call (855) 567-3782 as soon as they get their Key Card to register it and protect from loss or theft.

This Travel Wallet expansion moves SEPTA further toward full implementation of the Key, while giving customers time to transition from using tokens, paper transfers and cash. Weekly and Monthly TransPass users are also moving to Key Cards.

“The future of fare payment is here for SEPTA bus, subway and trolley riders,” said SEPTA General Manager Jeffrey D. Knueppel. “This is a great time for customers to transfer to the SEPTA Key, and begin enjoying all the options and benefits it offers.”

For more information about the SEPTA Key, including a detailed FAQ that is continually updated with new questions from customers, visit https://www.septa.org/key.