Reduced Fare Program

Reduced Fare

Riders with disabilities are eligible to apply for a Reduced Fare card.

Funds must be stored to the Travel Wallet of the Reduced Fare card to receive the half fare discount.

Tap card on readers when boarding vehicles or entering stations. Must be tapped on Regional Rail platform readers and presented to conductors onboard trains.

  • Half fare travel on SEPTA services (Reduced Fare card holders only)
  • Two free transfers on buses and SEPTA Metro (includes trolleys, Broad Street Line [B], Market-Frankford Line [L] and Norristown High Speed Line [M]) within 120 minutes of first tap (Reduced Fare card holders only)

Transfers occur when a rider takes a single one-way trip and then changes to a different line or service within two hours of that trip.

Travel Wallet can be loaded onto your Reduced Fare card at any of the following:

  • All SEPTA Sales Offices in Center City
  • Fare Kiosks at all Market-Frankford & Broad Street Line stations, select bus loops, and all Regional Rail Center City Stations
  • Key Customer Service Center at 855-567-3782 (with credit or debit Card only)
  • Online at (with credit or debit card only)

The SEPTA Key Reduced Fare card is valid for four years. There is an expiration date printed on the front of your card upon issuance.

Reduced-Fare Program Application, English (PDF)

Application & Renewal

Appointments are strongly encouraged to obtain and renew a SEPTA Reduced Fare card. Appointments may be made by phone or online.

New walk-in schedule times (Monday – Friday): 8 am, 9 am, 10 am, 11 am, 1 pm, 2 pm and 3 pm.

You may get your picture taken for the Reduced Fare card, if necessary. Bring your Medicare card or completed application to one of these locations:

SEPTA Headquarters (lower lobby)
1234 Market Street
Philadelphia, PA

Monday – Friday
8 am – noon (office is closed noon – 1 pm) and 1 pm – 5 pm

SEPTA Accessible Travel Center
Suburban Station
Room 109

Monday – Friday
8 am – 4:30 pm

Replacing Lost or Stolen Cards

Call the Key Customer Call Center at 855- 567-3782 immediately to report a lost or stolen card. The representative you speak to will provide information on how to replace the card.

The cost to replace your first card is $5. Any additional card after the first replacement is $25.