What to Do When

Suspicious items can include the following:

  • Unattended boxes, packages, or cases
  • Tanks or bottles of chemicals
  • Notes or messages attached to suspicious packages
  • Unidentified mist, gas, vapor, or odor
  • Liquids that appear to be leaking or seeping from suspicious items
  • Visible weapons

Make note of the appearance and location of suspicious items. Dial 911.

Suspicious behavior may include:

  • Acting in a disorderly manner that alarms or disturbs others
  • Loitering and/or watching customers or employees
  • Expressing an unusual level of interest in operations, equipment, personnel, or facilities
  • Being in a private or restricted area of SEPTA property without proper identification or apparent purpose

Make note of their physical appearance but avoid approaching persons who appear outwardly dangerous or threatening. Dial 911.

If your property is stolen when you’re on SEPTA property or riding one of our vehicles, contact the SEPTA Transit Police at 215-580-8111 and the local police department where the theft occurred.

If the property may have been lost, not stolen, check with SEPTA’s Lost and Found. Information is available on the Customer Service page.

Smartphones and other electronics often support a Find My Phone/Find My Device feature. Downloading and enabling the appropriate app will help pinpoint its location if lost or stolen.

In the case of an emergency evacuation of SEPTA property, stay calm, listen for instructions, and use the appropriate exits as directed. Help others who need assistance with evacuation.

More Evacuation Safety Tips are available online.