Ridership: September 2024

System-wide ridership in September 2024 was 74% of pre-COVID September 2019 ridership. August 2024 still holds the record for highest recovery rate.

Average daily ridership was 791,101 unlinked passenger trips across all modes. This is the highest total ridership since the start of the pandemic. There were approximately 73,500 more passenger trips per day than May 2024 – which was the prior best month since the pandemic.

System-wide ridership increased 16% from September 2023. On average there were approximately 93,452 more trips per day in September 2024 compared to September 2023.

All modes experienced the highest total ridership since the start of the pandemic.

Bus mode ridership increased 9% relative to September 2023 and has exceeded 400,000 unlinked trips per day for the first time since March 2020.

Trolley mode experienced both the highest recovery rate (71%) and total ridership (57,661) since the start of the pandemic.

Bus & trackless trolley ridership increased 9% from September 2023 (367,249) to September 2024 (401,877).

The five routes with the highest recovery rates are Route 49 (121%), Route 77 (101%), Route 42 (99%), Route 40 (98%), and Route 21 (98%). 

Sunday recovery was strongest. 

Subway/elevated ridership increased 27% relative to September 2023. It is at 72% of pre pandemic levels. August 2024 experienced both the highest total ridership (205,179) and recovery rate (77%) since the start of the pandemic and September 2024 experienced the highest total ridership since the start of the pandemic.

Ridership recovery for trolley is at 71% as of September 2024 when compared to the pre-COVID September 2019 total. This is the strongest month both in terms of the recovery rate and
total ridership since the start of the pandemic surpassing October 2023 which was highest both in terms of the total number of unlinked passenger trips and recovery rate.

Regional Rail ridership recovery is at 61% as of September 2024 when compared to the pre-COVID August 2019 total. Ridership has also increased 19% relative to September 2023 – an increase of 13,627 unlinked trips per day! This is the highest total ridership for this mode since the start of the pandemic. In September 2024 – the average ridership on Mondays and Fridays was approximately 81% of the average daily ridership on Tuesdays, Wednesdays, and Thursdays.

Let’s keep it up! Every trip counts and we appreciate every tap/swipe!