Passenger Etiquette

General Etiquette

  • Smoking is not permitted by law in stations, on platforms, in transit shelters or on any transit vehicle. This includes vaping.
  • Gasoline powered vehicles, mopeds and motorcycles are not allowed on SEPTA vehicles.
  • Consumption of alcohol is forbidden at all times.
  • Correct fares are required for transportation. Have fare ready to help speed boarding.
  • Please always yield designated seats to seniors and riders with disabilities.
  • Do not occupy more than one seat. Do not place feet on seats. Do not place belongings on adjacent seat.
  • Don’t share your music. Use earbuds or headphones.
  • Keep phone calls short. Talk quietly. Don’t use the speaker.
  • Drinks with secure lids are allowed, as are light snacks. Do not consume any hot or processed foods. (You may carry foods in bags to eat later).
  • Make sure you have all of your belongings before leaving. Take any trash or recyclables with you and dispose of them properly.
  • When standing on a vehicle, especially near doors, please move to allow other riders to board or exit. On subway or elevated trains, “step out, step in” to allow others easy access to the train.
  • SEPTA employees want to make sure you and all other riders are always safe and all rules for riding are followed. If an employee asks for your cooperation, please comply. If you question the employee’s directive, please call SEPTA Customer Service and ask to speak with a Specialist.
  • To ensure all transit passengers enjoy a safe, secure, comfortable and inviting travel experience at SEPTA stations and on vehicles, observe the code of conduct.
  • Strollers and shopping carts may be in the open position while riding, boarding and exiting SEPTA vehicles. See SEPTA’s stroller policy (PDF) for more information.
  • Ensure that strollers and shopping carts do not block the aisle and doorways.
  • Gasoline powered vehicles, mopeds and motorcycles are not allowed on SEPTA vehicles.
  • Yield designated seats to seniors and disabled riders.
  • Leave through the center (rear) doors on the bus.
  • Stay on the curb until the bus pulls away.
  • Strollers and shopping carts may be in the open position while riding, boarding and exiting SEPTA vehicles. See SEPTA’s stroller policy (PDF) for more information.
  • Ensure that strollers and shopping carts do not block the aisle and doorways.
  • Yield designated seats to seniors and disabled riders.
  • Gasoline powered vehicles, mopeds and motorcycles are not allowed on SEPTA vehicles.
  • Keep drinks in containers with resealable lid. Small, light snacks are okay to have on board.
  • Do not block the operator cab door.
  • Do not move between cars.
  • Strollers and shopping carts may be in the open position while riding, boarding and exiting SEPTA vehicles. See SEPTA’s stroller policy (PDF) for more information.
  • Yield designated seats to seniors and disabled riders.
  • Gasoline powered vehicles, mopeds and motorcycles are not allowed on SEPTA vehicles.
  • Keep drinks in containers with resealable lid. Small, light snacks are okay to have on board.
  • Stand behind the yellow line and move towards the back of the car.
  • Stay out of the track area.
  • Strollers and shopping carts may be in the open position while riding, boarding and exiting SEPTA vehicles. See SEPTA’s stroller policy (PDF) for more information.
  • Yield designated seats to seniors and disabled riders.
  • Gasoline powered vehicles, mopeds and motorcycles are not allowed on SEPTA vehicles.
  • Respect the QuietRide Car.
  • Do not move between cars.
  • Let others exit before boarding the train.
  • Strollers and shopping carts may need to be folded depending on conditions (except wheelchair strollers). Open strollers are not permitted on trolleys due to accessibility constraints.
  • Gasoline powered vehicles, mopeds and motorcycles are not allowed on SEPTA vehicles.
  • Keep drinks in containers with resealable lid. Small, light snacks are okay to have on board.
  • Stand behind the yellow line and move towards the back of the trolley.
  • Stay on the curb until the trolley pulls away.