In the event of an emergency: Remain calm, don’t panic, and follow these tips:
Be Alert
Notify SEPTA staff right away if anything looks or sounds unusual.
Be aware of your surroundings. Report suspicious behavior or objects. If you are worried, calmly tell a police officer or uniformed SEPTA employee. Never confront a suspicious person or touch a suspicious object.
Listen For and Follow Instructions
Make sure everyone can hear emergency instructions. If someone does not respond, help them.
Follow the instructions of SEPTA or emergency staff. Never exit a train until directed. Regional rail and subway trains have high-voltage electrical systems that are very dangerous.
Act in Case of Fire
If there is a fire, grab a fire extinguisher. First, pull the pin of the extinguisher. Then, point to the base of the fire, squeeze the handle and spray side to side.
Pay attention to the location of all exits and safety equipment on vehicles. On a Silverliner V, emergency tools are located at the end car door (exit door to the next car or the end door if you are in the first/last car of the train).
Stay Calm and Help Others
In an emergency, help anyone who might need assistance getting out. Some people may need more help than others.
If you are able, help others. Customers who have service animals or mobility devices may need more help. If another customer needs more help, notify SEPTA or emergency staff.
