SEPTA moves the Southeastern Pennsylvania region forward by providing safe, reliable and accessible transit choices for everyone. In every decision we make, safety is paramount. We are an industry leader in health and safety initiatives for our employees, our riders and our community because we are disciplined in our thoughts and actions.
Learn more about SEPTA and our mission.
SEPTA Transit Police
For 24/7 emergencies, security information or to report a crime on our system
System Safety
Dedicated to the adherence and application of an adaptive Safety Management System
SCOPE Program
Address safety, security, and the challenges of the vulnerable population on our system
Emergency Hotlines
- Emergencies: 911 or SEPTA Transit Police, 215-580-8111
- Text-a-Tip: 215-234-1911
- Mental Health Support: Dial or text 988
- Emergency Housing Support: 215-232-1984
Non-Emergency Inquiries
Customer Service may be reached by phone, chat, web form, social media, in person or by mail. See all contact information.
SEPTA Safety News
SEPTA Reports 34% Decrease in Serious Crimes Through Third Quarter of 2024
SEPTA had a 34% decrease in serious crimes on the system during the first three quarters of 2024 compared to the same period in 2023, according to new data…
Read more of our latest Safety Press Releases
Follow us on X for Safety Tips & Information
Transit Watch App
- Report an incident by phone or text.
- Submit a photo or video of an incident.
- Be contacted by a dispatcher to obtain additional information.
- Receive “Be on the Look Out” alerts and send back information if you see the person being sought.