SEPTA would like to remind customers that Monthly TrailPasses for Zones 1 and 2 are moving to the Key Card. November Monthly TrailPasses for all zones are now on sale.
The phase-out of the old-style, magnetic stripe passes for Monthly TrailPass customers in Zones 1 and 2 follows similar transitions for Zones 3 and 4 Monthly TrailPasses and Weekly TrailPasses in recent months.
Please note: This phase-out of the old magnetic stripe passes does not apply to customers who get their passes through ComPass, WageWorks, Wired Commute or other employer-based programs that provide passes directly to customers. Details on the switch to the Key for customers enrolled in these programs will be announced at a later date.
Key Cards loaded with TrailPasses are available for purchase at all SEPTA sales offices and kiosks at Center City Regional Rail stations, as well as 65 outlying stations with ticket offices. For a full list of Regional Rail sales locations, visit https://www.septa.org/key/updates/9-19-rail-stations.html.
SEPTA is also working on plans to accommodate customers transitioning to the Key who purchase monthly parking permits, and efforts continue to prepare for the debut of Travel Wallet on Regional Rail. More information will be announced in the near future.
SEPTA urges all customers to register their Key Card as soon as they get it, to protect against loss or theft. It takes just a couple minutes to register your card on the SEPTA Key e-commerce website, https://www.septakey.org/. Customers who register their cards within 30 days of their purchase also receive a full credit for the $4.95 new card fee. Cards can also be registered by calling the number on the back of the card, (855) 567-3782.