Important Notice for Senior Fare Card Holders
As of October 1, 2025, any Senior Fare cards showing an expiration year of 2020 on the front are no longer valid.
If your card has “2020” printed on it, please call the SEPTA Access Customer Service Department at (215) 580-7145, prompt 6, for help with updating your card.
Appointments are strongly encouraged to obtain and renew SEPTA Senior Fare cards.
For Senior Citizens Ages 65 and Older
Seniors travel free on all SEPTA transit routes (bus, trolley and Metro).
They also ride for free on Regional Rail as long as their departure and arrival stations are located in the Commonwealth of Pennsylvania. For travel to or from stations in New Jersey or Delaware, the cost is 50% of the weekday fare with a valid Senior Fare card.
Seniors who already participate in the SEPTA Access program can use that card to receive the same benefits of the Senior Fare card.
About the Senior Photo ID Card
Free senior travel is funded by the Pennsylvania Lottery. Seniors living outside Pennsylvania must obtain a Senior Fare card upon arrival to be eligible for free or reduced fare travel.
The image below shows an example of what the Senior Fare card looks like. It will have a unique ID number, the cardholder’s name and photo. The card expires four years after issuing; the expiration date is printed above the name of the cardholder.
Applications and Renewals
SEPTA offers two options for Seniors to obtain or renew Senior Fare cards.
- Legislative District Offices – Seniors can apply for a new card or renew an existing SEPTA Key Senior Fare card at participating State Senate and State House district offices (PDF). Legislative staff will process your renewal or new application – taking a picture, if necessary – and SEPTA will mail a new card directly to you in 3 – 4 weeks.
- SEPTA Headquarters – For those who would like to apply for a new card or renew their card immediately, in person appointments are available at SEPTA Headquarters: 1234 Market Street, Philadelphia, PA 19107.
Appointments at 1234 Market Street
Appointments are strongly encouraged to obtain and renew SEPTA Senior Fare cards at SEPTA Headquarters. Appointments may be made by phone or online.
- By phone: Call 215-580-7145. Press 6.
- Online: Visit the scheduling calendar and select a date and time.
Walk-ins are accepted Monday to Friday at 8 am, 9 am, 10 am, 11 am, 1 pm, 2 pm and 3 pm. Walk-in customers are not guaranteed same-day service.
What to Bring
You’ll need to provide proof of being 65 or older, such as a driver’s license, state ID or birth certificate.
If you are renewing a SEPTA Key Senior Fare card, please also bring your current card.
Using the Senior Fare Card
To use the card on SEPTA, tap at the farebox or turnstile for free travel on buses, trolleys or to enter station areas, just as you would with a regular SEPTA Key card.
Tap on and off for travel on Regional Rail Trains. Train conductors may ask you to tap your card on their reader for validation.
Replacing Lost or Stolen Cards
Call the Key Customer Call Center at 855- 567-3782 immediately to report a lost or stolen card.
The cost to replace your first card is $5. Any additional card after the first replacement is $25.
Print & fill out the replacement card form PDF then mail it to SEPTA’s PO Box with a check/money order. A replacement card will be mailed directly to you in 3 – 4 weeks. SEPTA also provides legislative offices with the replacement card form.
FAQ
Our Customer Service Center answers common questions about fares, passes, rider discounts, routes, services, advisories, and more.