Riding Tips

Boarding

• People who use wheelchairs can get on SEPTA vehicles facing forwards or backwards.
• People with disabilities who stand can use ramps or lifts for getting on or off vehicles.
• People with mobility devices may want to use the first car on the Market-Frankford Line [L], Broad Street Line [B], or Regional Rail Lines. They should talk to the operator if they need a bridge plate, if they have a service animal and a mobility device, or if there is an emergency.

Seating and Securing Chairs

• There is seating on all SEPTA vehicles with a wheelchair symbol for people with disabilities. On buses, two seats flip up to fit two wheelchairs, scooters, or wheelchair strollers. The operator will ask a rider to move seats if they do not need a priority seat, but under ADA, other riders do not have to move from these seats.
• Knowing where to secure your chair is important so that you can tell an operator. The operator may ask you, “Where do you want this secured?”

Stop Announcements

• The operator announces major stops, transfer points, and sites of interest on buses without a working stop announcement system. Rail and trolley employees also announce stops.