SEPTA moves the Southeastern Pennsylvania region forward by providing safe, reliable and accessible transit choices for everyone. In every decision we make, safety is paramount. We are an industry leader in health and safety initiatives for our employees, our riders and our community because we are disciplined in our thoughts and actions.

SEPTA Transit Police

For 24/7 emergencies, security information or to report a crime on our system

System Safety

Dedicated to the adherence and application of an adaptive Safety Management System

SCOPE Program

Address safety, security, and the challenges of the vulnerable population on our system

Emergency Hotlines

Non-Emergency Inquiries

Customer Service may be reached by phone, chat, web form, social media, in person or by mail. See all contact information.

Transit Watch App

Transit Watch App

The SEPTA Transit Watch app lets you report incidents in seconds. You may:

  • Report an incident by phone or text.
  • Submit a photo or video of an incident.
  • Be contacted by a dispatcher to obtain additional information.
  • Receive “Be on the Look Out” alerts and send back information if you see the person being sought.